Title:  Sales Administrator

THE ROLE

We are seeking a detail-oriented and highly organized Sales Administrator to join our Metallurgical Service business team in our Stockton -On-Tees office.  The successful candidate will provide essential administrative support to our sales department, ensuring that all sales processes run smoothly and efficiently, maintaining customer records, providing excellent customer service and to support the development of the business. This role requires excellent communication skills, the ability to multitask, and a strong customer-focused mindset.

MAIN TASKS AND RESPONSIBILITIES

• Offer comprehensive administrative assistance to the sales team, encompassing scheduling, correspondence, and document management.
• Entry of new enquires to the enquiry register for customers.
• Preparation of quotations using Microsoft Office applications and SAP in a timely manner, through planning own workload, so that the bid may be presented on time to the client.
• Generate and analyse sales reports, providing valuable insights into performance against targets.
• Utilise Customer Relationship Management (CRM) tool to manage customer information, track sales activities, and support sales representatives.
• Build and maintain strong relationships with customers to ensure repeat business.
• Create sales orders & purchase requisitions accurately and promptly to facilitate smooth operations.

REQUIRED SKILLS AND EXPERIENCE

• A Level or equivalent qualification is preferred; a degree in business administration or a related field is an advantage.
• Previous experience in a sales / projects support or administrative role is preferred.
• Must be fully competent in Microsoft Applications, such as Word and Excel. Proficient in IT systems eg SAP is preferred.
• Strong organizational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Self-motivated, possessing a confident, positive and enthusiastic approach.
• Basic understanding of estimates and cost calculations.
• Must be organized and able to work under set time constraints.

WHY WORK FOR PRIMETALS TECHNOLOGIES?

Our values are the foundation of culture and ways of working for all employees across Primetals.  We believe individuals should take ownership of their work and are empowered to deliver solutions to be effective in what we do. As a global business, there is a strong need to work together, and we respect each other views and opinions

Benefits of working for us;

• Flexible and hybrid working (office working Tue – Thur, home working Mon & Fri)
• Bespoke personal development plans
• Support with further education and qualifications (where relevant)
• The chance to work, contribute and develop within a global leader in their market.
• 26 days holiday plus bank holidays
• Matched pension up to 10%
• Benefit allowance to spend on streaming subscriptions, green space memberships or health care.

ADDITIONAL INFORMATION

Must have current UK Driving License, as well as the right to live and work in the UK

ABOUT PRIMETALS TECHNOLOGIES

Primetals Technologies is a joint venture of Mitsubishi Heavy Industries and partners. We are operating globally with a world-class product portfolio to guarantee excellence in metals production across the entire value chain - from the raw materials to the finished product. This includes fully integrated technology, automation and environmental solutions, high-end manufacturing capability and comprehensive life-cycle services. For our customers, this means that they can count on long-term, reliable and dedicated support to master the challenges facing the metals market today and in the future.

Together, we meet the commitments of quality, sustainability and performance at every step along the production route. Welcome to the future of metals, today.