CR&O Supervisor

As a Supervisor of CR&O, here is what you’ll be doing at the core, day to day.

• Supervising assigned aircraft maintenance employees and responsible for the daily and overall operations of the Component Repair and Overhaul (CR&O) department, to include safety, schedules, budgets, personnel, customer meetings and quality.
• Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, general housekeeping. Ensure that regular established safety/security audits are conducted, and discrepancies are addressed.
• Perform supervisory responsibilities for assigned employees and area(s), for example, timecard and vacation approvals, PMP and 30/60/90-day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave.
• Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location.
• Supervise the performance of maintenance and ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
• Oversee and manage the resources to maximize productivity and minimize DOI.
• As required, track submit requests for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.
• May be required to act on behalf of Program Manager during absence. 
• Administers team related policies & procedures.
• Manage time keeping system to ensure employee hours are accurate, and track attendance. 
• Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, Maintenance Manual, IPC interpretation, technical drawing, and general technical data interpretation, etc.
• Coordination with WVAC heavy maintenance facility and Aircraft delivery in the areas of Labor support, Component repair, Aircraft deliveries and efficiencies.
• Supervise, lead, and coordinate overall CR&O operations to include Quality Control, Materials, parts and component logistics, customer service and performance efficiencies.
• Facilitate DMM meetings with all departments & shops.
• Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.
• Identify and communicate best practices and champion continuous improvement initiatives.
• Delegates duties as necessary, although this does not relieve the Supervisor of the responsibility.
• Deliver comprehensive pre-shift briefings to ensure team is well informed and creating opportunity for open dialogue.
• Perform other duties as assigned.
   

Here’s what is required to succeed as a Supervisor of CR&O.

• You typically have a minimum of 3 years of experience in performing aircraft heavy/line maintenance.
• You typically have a minimum of 2 years leadership / Supervisory or Lead experience (Aircraft Maintenance preferred)
• You are A&P Certificate or otherwise appropriately certificated under FAR part 65.
• You have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145. 
• You have working knowledge of aircraft maintenance inspection programs for jet aircraft.
• You have working knowledge of Efficiency targets and overall financial metrics for CR&O business.
• You have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.
• You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.
• You have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.
• You demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team.
• You have strong Verbal and written communications skills.
• You have training skills necessary to provide employee training.
• You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
• You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email, and web-based applications as well as other operating systems used to manage the maintenance work.

• You have a 4-year College Degree (preferred)
• You have previous experience in Project Management (preferred)
• You have working knowledge of SAP, Kronos, and Empower MX maintenance transactions. (preferred)

• You have working knowledge of ISO/OHSAS management system and resources. (preferred)

Join us…here’s the why.

Do want to make valuable contributions with top leaders & customers in the industry? Do you seek a fulfilling career as a Supervisor of CR&O? If yes, you’ve landed at the right place. At MHIRJ we value your contribution to our team. We provide robust benefits for you & your family, as well as career growth.

Who we are.

On June 1, 2020, MHI acquired the CRJ Series program, which marked the opening chapter of MHIRJ's story. Built on the solid foundations already in place, and with the strong support of the MHI group of companies, the MHIRJ team is committed to serving the regional aviation market and becoming a platform for growth in the industry. MHIRJ has the largest operating base of regional aircraft in the world with service centers situated in Bridgeport, WV and Tucson, AZ.  We partner with regional airlines (our customers) to provide safe and reliable aircraft services, which in turn allow our customers to connect people to their destinations. We provide MRO services for our customers. MHIRJ’s network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S., Canada, and Germany. Exciting, isn’t it?