Business Analyst

MHIRJ is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry. We’re hiring a Business Analyst to join our growing team!

Purpose of the role

The Business Analyst supports data and process management, governance, and optimization across the Service Center Network (SCN). This role ensures policy compliance, tracks key metrics, and drives process improvements aligned with business goals and objectives. A key responsibility is leading the Bay of Excellence (BOE) using Lean 5S methodology to promote a clean, efficient, and organized work environment, eliminating waste. The ideal candidate brings strong skills in data analytics, process optimization, and procurement systems.

Here are the daily responsibilities of a Business Analyst: 

• Maintain and update databases and data systems ensuring accuracy and integrity, including price and commercial conditions, lead times.
• Analyze data to identify trends, patterns and gaps to monitor compliance and drive compliant behaviors.
• Foster a culture of continuous improvement by promoting awareness and involvement at all levels of the organization.
• Analyze business performance and systems to identify improvement opportunities and develop solutions.
• Drive process excellence and improvement initiatives, including standard operating procedures (SOPs) and best practices.
• Develop and maintain templates, boilerplates, playbooks and knowledge management tools.
• Design and maintain reports in EmpowerMX to be shared and used in the daily support of the operations.
  • Monitor and track KPI’s relative to performance management across service centers.
  • Identify trends in performance and develop initiatives to drive continued performance.
  • Provide deep dive analysis for parts shortages and impact to aircraft span times utilizing capacity planning and modeling.
• Provide training to operational leaders to capitalize on the resources contained in EmpowerMX.
• Collaborate with internal and external stakeholders from the value-streams to design and implement solutions that meet business requirements and align with company goals.
• Extract, analyze and prepare data reports and presentations to support governance activities within the service center organization and with other departments.
• Execute and lead cross-functional governance: 
  • Operational logistics and procurement metrics
  • Monthly sales progression and targets
  • Contract/source coverage and adherence
  • Cost savings, cost avoidance and risks progression
  • Burndown and recovery plans applicable to all value-streams
• Coordinate budget activities with other value-streams, monthly sales progressions and align targets per value-stream
• Act as BPO (Business Process Owner) with IT department and relevant partners for service center relevant processes

Here is what is required to succeed:

• Bachelor’s degree in Engineering, Manufacturing, Industrial Engineering or related technical field and;
•  A minimum of 3 years of relevant experience or training in:
  • Analytics, business analysis or project management
  • Proven experience implementing Lean 5S principles, Six Sigma, Theory of Constraints (TOC) methodologies or other similar continuous improvement methodologies within a manufacturing or heavy industrial environment.
  • Military experience such as the Office of Business Transformation (OBT), Enterprise Process Improvement Program (EPI) or other similar military/DoD continuous process program or position.
• Intermediate to advanced proficiency in MS Office Excel and PowerPoint.  Must be able to utilize functions, charts and analytic tools to create professional level presentations that translate and present data in a meaningful way.
• Excellent data analytical skills, ability to collect, organize and analyze data with attention to detail and accuracy
• Strong communication and stakeholder management skills, with experience in cross-functional collaboration.
• Ability to troubleshoot and resolve system/process issues.
• Ability to communicate in English language, both written and verbal.
• Requires the ability to travel 15% - 20%. 

If your experience aligns with the qualifications for this role, we encourage you to apply – we’d like to hear from you!

Why join us?

Do you have a passion for aviation? Are you eager to make a meaningful impact on customers? Do you aspire to a fulfilling career as a Business Analyst? If yes, you’ve landed at the right place.  At MHIRJ, we recognize and value your contributions to our One Unified Team.  We live by our values and embody our behaviors which drive our success.  Take flight with a team that shares your passion and supports your journey. Let’s soar together at MHIRJ!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

• Medical, dental and vision insurance
• Prescription drug benefits
• Health Savings Account
• Company paid life insurance
• Company paid short- and long-term disability
• Annual wellness incentives up to $750
• Employee assistance program
• Annual bonus plan
• 401K with 7% company match
• Employee Mitsubishi auto discount

We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. 

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