Operations Manager

Company Name:  MHI RJ Aviation Inc
Location: 

Bridgeport, WV, US, 26330

Description: 

Operations Manager

Bridgeport, WV

 

Who we are…on the surface

MHI RJ Aviation Group (MHI RJ) is the largest MRO provider for the CRJ Series fleet in North America, developed from the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program from Bombardier. MHI RJ has the largest operating base of regional aircraft in the world with service centers situated in Bridgeport, WV, Macon, GA and Tucson, AZ. Yes, we’re awesome!

 

What we do…in a nutshell

We partner with regional airlines (our customers) to provide safe and reliable aircraft services, which in turn allow our customers to connect people to their destinations. MHI RJ provides comprehensive operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing, and sales activities for the global regional aircraft industry. MHI RJ’s network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S., Canada, and Germany. Exciting, isn’t it?

 

What you’ll be doing…at the core

At the world’s largest CRJ MRO, you’ll have an opportunity to learn valuable skills as you build your career. Responsibilities include:

  • Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. Upsells additional work to Customer.
  • Perform Project Management duties for multiple aircraft to include identification of potential risks and management of constraints. Price codes, work orders, reviews labor charges, builds, reviews, and delivers Pro Forma invoice to Customer.
  • Execute and maintain schedule through aircraft delivery and follow-up. Monitor and oversee workflow to ensure work package is on schedule and within budget, including shop floor efficiency. 
  • Facilitate status meetings with all departments and shops; update daily reports on status of aircraft 
  • Assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials.
  • Review, approve, and sign final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs) 
  • Perform post work package activities, (i.e., customer follow-up calls, resolve customer issues after departure).
  • Responsible for meeting or exceeding facility financial objectives on all projects. Issues and collects DPRs, reviews payment terms with Customer

 

Join us…here’s the why

You obviously have a passion for aviation and want to make valuable contributions with top leaders & customers in the industry - you’ve landed at the right place for that! At MHI RJ we value your contribution to our team, provide robust benefits for you & your family, and offer career growth. To that end, here’s a glimpse of our leading benefits package:

 

Competitive Salary

Company Paid Short- & Long-Term Disability

Annual Bonus Plan

Dependent Coverage

401k with Aggressive Company Match

Training Opportunities

Medical, Dental, Vision Insurance

Health and Wellness Program

Prescription Drug Benefits

Employee Assistance Program

Health Savings Account

Identity Protection Coverage

Company Paid Life Insurance

 

 

Ready to take this to the next level? Let’s review the MHI RJ recruiting checklist…

 

  • You have a minimum 5 years of experience in working in aircraft maintenance environment or substantial similar experience.
  • You have a minimum 2 years of customer project management experience or 2 years of supervisory or lead experience or substantial similar experience.
  • You have working knowledge of regulatory governance FAA, EASA, or Transport Canada, for example, part 91, 121, 135 & 145.
  • You have working knowledge of aircraft maintenance inspection programs.
  • You have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.
  • You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.
  • You have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.
  • You have strong verbal and written communications skills.
  • You have planning and organization skills necessary to plan, prioritize and coordinate workload within a multiple project setting.
  • You have computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work.

 

ADDITIONAL PREFERRED QUALIFICATIONS

 

  • You have a 4-year college degree
  • You have an A&P license or otherwise appropriately certificated under FAR Part 65
  • You have the ability to demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team
  • You have working knowledge of SAP and Pivotal maintenance transactions
  • You have working Knowledge with ISO/OHSAS management system and resources
  • You have basic acumen of accounting and budgeting principles necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs
     

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by federal, national, or local laws.

 

 

We thank you for the interest in a career at MHI RJ and look forward to having you join our community! We know you’re excited – so after you submit an application, please monitor your email for future communications from us and be sure to answer your phone when an unknown number appears (or check your voicemail). We look forward to connecting with you!


Nearest Major Market: Marietta