Operations Supervisor

MHI RJ Aviation Group (MHIRJ) is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry.

We’re hiring an Operations Supervisor to help drive our continued success! 

Purpose of the role

• MHIRJ’s network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S. The Operations Supervisor is responsibility for daily and overall operations of the aircraft maintenance department, to include: safety, schedules, personnel and quality. 

Here are the daily responsibilities of an Operations Supervisor:

• Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, and general housekeeping; perform safety/security audits and address discrepancies.
• Responsible for coordinating unscheduled aircraft maintenance and work performed on site or at another fixed location.
• Supervise the performance of maintenance and ensure work is performed in accordance with Repair Station Manual, Quality Manual, Site Operating Procedures and FARs.
• Perform supervisory responsibilities for assigned employees and area(s), which include but are not limited to:
  • Time keeping - ensure employee hours are accurate, track attendance, approve timecards, time off requests
  • Performance management
  • Identify opportunities for professional development and training
  • Support and make personnel decisions around hiring, disciplinary issues, salary adjustments
  • Administer team related policies & procedures.
• May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service.
• Coordinate technical shop floor issues, such as: engineering, specialized tooling requirements, etc.
• Facilitate meetings with all departments & shops.
• Identify and communicate best practices & champion continuous improvement initiatives.
• Customer service mindset and approach with communications (verbal & written) and when needing to defuse situations with internal and external customers.

Here is what is required to succeed:

• Minimum of 3 years’ experience performing aircraft heavy/line maintenance.
• Minimum of 2 years leadership / supervisory / lead experience – preferably within aircraft maintenance.
• Possess an A&P license or otherwise appropriately certificated under FAR part 65.
• Working knowledge of applicable Federal Aviation Regulations, for example: part 91, 121, 135, and 145
• Working knowledge of aircraft maintenance inspection programs for jet aircraft
• Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace, safety and environmental aspects of aircraft maintenance operations.
• You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
• Intermediate computer skills: Word, Excel, PowerPoint, Outlook, and web-based applications used to manage the maintenance work.
• Associate or bachelor’s degree is preferred.
• Experience in project management is preferred.
• Working knowledge of ISO/OHSAS management system and resources is preferred.
• Must be comfortable with shift work; we are a 24/7 operation with 12-hour shifts which include days, nights, and weekends. 

Why join us?

At MHIRJ, we recognize and value your contributions to our One Unified Team.  We live by our values and embody our behaviors which drive our success.  Take flight with a team that shares your passion and supports your journey. If your experience aligns with the qualifications for this role, we encourage you to apply – we’d like to hear from you!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

• Comprehensive medical, dental, vision and prescription coverage
• Flexible Spending and Health Savings Accounts
• Company paid life insurance and short-term disability
• Annual wellness incentives up to $750
• Employee assistance program
• 401K with 6% company match
• Annual bonus plan
• Paid vacation, sick time, and holidays

We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. 

We do not currently provide sponsorship to work in the United States. All applicants for U.S. jobs must be a United States citizen or be authorized to work in the United States.