IT Security Analyst I

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for an IT Security Analyst I to join our team. This is a hybrid role based out of our Houston, TX Office.

ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA):

For over 130 years Mitsubishi Heavy Industries (MHI) Group’s innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services are tailored to meet our customers’ evolving needs across the commercial aviation, energy, transportation and infrastructure, machinery, defense and space systems sectors.

Our culture embraces diversity and cooperation, and we promote a healthy balance of professional and personal development, ensuring that your ideas and expertise are valued and respected.

SCOPE:

The IT Security Analyst I supports the management and monitoring of various security-enabled platforms, including IPS, firewall, email, SIEM, anti-virus, cloud, and IAM systems. This role leverages various internal and external tools to monitor the alert stream, perform security threat analysis of various attacks, and assess each alert for severity. The primary objective is to review alerts, gather additional data, determine if the alert represents a security threat, and respond accordingly.

JOB RESPONSIBILITIES

• Perform accurate and precise real-time analysis and correlation of logs/alerts from a multitude of sources with a focus on the determination of whether the alerts constitute security incidents.
• Document security events for reporting.
• Analyze and assess security incidents and escalate to appropriate internal teams for additional assistance.
• Conduct log queries to assist customer requests and tiered support.
• Manage all situations in a professional manner with emphasis on customer service.
• Handle requests and questions received via phone, e-mail, or an internal ticketing system in a timely and detail-oriented fashion.
• Communicate directly with end-users via phone, e-mail, and chat.
• Execute authorized actions to contain security threats, such as disabling user accounts, resetting credentials, or isolating endpoints.
• Interact with security systems, both local and remote.
• Perform routine maintenance checks on systems to ensure that they are operating efficiently.
• Work with customers to remediate security related issues based on operational needs.
• Support mid and senior level team members as needed.
• Champion a positive team spirit and culture built on integrity, inclusion, transparency, and accountability.
• Contribute to building a positive team spirit and ONETEAM culture while embodying the Team Values daily.

• Participate in collaborative problem solving during live meetings and in chat discussions.
• Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.
• Perform other related duties, as directed by IT Leadership team.
• Performs other related duties as assigned.

QUALIFICATIONS & SKILLS

• Education Requirement: Associate degree in Information Technology or related field. Bachelor’s degree in a related field is preferred or equivalent combination of education and experience.

• Experience:
  • At least one year of experience in a Security Operations role; or 3 or more years of experience in another IT role.
  • Certification Requirement: Security+, GIAC GSEC/GCIH, ISC2 CC, or similar industry certification.
• Any special skills/training/certifications:
  • Fundamental knowledge of TCP/IP networking.
  • Fundamental knowledge of security best practices.
  • Fundamental knowledge of Windows and Linux operating systems.
  • Ability to do fundamental troubleshooting and technical research.
  • Familiarity with common attacks and techniques -- such as credential phishing, Denial of Service, malware, ransomware, network/web/email spoofing, email lures/pretexting, and social engineering.
  • Proficiency with MS Word and MS Excel.
  • Ability to provide timely, clear, and complete communication using technically accurate terminology.

WORKING CONDITIONS:

• Travel: 10% or less
• Weekend/late night work if applicable: Occasionally.
• Lifting/physical requirements: Regularly required to sit for long period, stand, walk, talk and/or hear. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Why Should You Apply?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching)
• Excellent growth and advancement opportunities
• Paid vacation, sick time and 15 holidays
• Committed to quality products and services.
• Great working environment and culture

MHIA is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

#LI-Hybrid