Business Analyst

Mitsubishi Power Americas, Inc. in Lake Mary, Florida is looking for a Business Analyst.

This role is based at the Headquarters in Lake Mary, FL.

SUMMARY

The New Generation Systems (NGS) Business Excellence (BE) team is responsible for our NGS Strategic Process & Quality Improvement initiatives supporting our organization's vision and operational objectives.

The Business Process Improvement team under NGS BE is currently looking for a Business Analyst to join our team to help evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions that fit within our strategic goals and programs.

In this role, you will be the liaison between our NGS business stakeholders and our IT department, supporting process improvement initiatives involving system applications. 

The Business Analyst is crucial in driving NGS continual growth through people, processes, and executing with excellence.

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary duties include but are not limited to:

• Create, map and update process documentation, and work instructions in support of business process improvement initiatives.
• Work closely with business process owners to document process improvement requirements and perform requirements analysis.
• Develop and propose potential solutions to address process gaps based on analysis of business needs.
• Be the liaison between our business stakeholders and the IT department to ensure solutions meet business needs and requirements.
• Support process improvement solutioning, implementation, user acceptance testing and monitor deliverables to ensure timely completion of projects.
• Support collaboration across departments to ensure NGS programs are synchronized, meet our strategic goals, and consider how changes affect up/downstream processes and tasks.
• Create data visualization dashboards and reports for NGS.

1. OTHER DUTIES AND RESPONSIBILITIES

• Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
• Participate in proactive team efforts and leadership to achieve departmental, company and individual goals and objectives.
• Contribute to building a positive team spirit.
• Communicate effectively with peers, team members and management at all levels.
• Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties.
• Always maintain the highest degree of honesty and integrity.
• Perform other duties as may be required.

2. KNOWLEDGE, SKILLS & EDUCATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Business Administration, Integrated Business, Computer Science or related field and a minimum of 3 years of previous experience in a similar role.
  • Preferred: Experience in system implementation.
• Organized self-starter with fundamental analytical and conceptual thinking skills.
• Excellent planning, organizational and time management skills.
• Curious, self-motivated, out-of-the box, with the ability to challenge status quo based on business value and dynamic changes in our organization and market.
• Problem-solver and strategic thinker with proven track record of following through on commitments.
• Clear and concise communicator with strong negotiation skills who communicates with a diverse audience at various levels of our organization - ability to listen, interpret & extrapolate data and generate forward thinking actions.
• Experience using various data analysis tools such as Pareto charts, flowcharts, histograms, scatter diagrams and fish-bone diagrams.
• Computer Skills: Medium to advanced competency in MS applications including Outlook, Word, Excel, Visio.
  • Preferred: Experience with PowerBI, PowerAutomate and PowerApp.

Relationship builder with excellent interpersonal skills that form positive working relationships.

Why Should You Apply?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching)
• Excellent growth and advancement opportunities
• Tuition reimbursement and on-the-job training
• Paid vacation, sick time, and holidays
• Committed to quality product and services
• Great working environment and culture
• Employee Appreciation Programs and Events

Mitsubishi is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.