Commercial Operations Specialist

Company Name:  Mitsubishi Power Americas, Inc.

Lake Mary, FL, US, 32746


Mitsubishi Power Americas, Inc. in Lake Mary, FL is looking for a Commercial Operations Specialist.

This role needs to be based at the Lake Mary, FL Headquarters - HYBRID.



Support the new equipment Commercial Operations team to deliver on time, high quality proposal (RFI, RFP, etc.) responses while maintaining accurate and complete records of the process.  Coordinate across functional disciplines to obtain necessary content which is aligned with customer requests.  Lead the process of maintaining document archives satisfying department needs and ISO requirements.


Essential Duties & Responsibilities

  • Create commercial proposal documents (both electronic file and hard copy) that are of the highest quality with regards to format, layout, visual impact, and initial customer perception
  • Support team throughout proposal process, aligning with customer schedule to ensure on time and overall execution success
  • Ensure relevant document templates are up to date to support the proposal process
  • Work with multiple internal departments to obtain necessary content for commercial proposals; edit content to provide consistent language and style throughout the entire document
  • Review customer requests to determine necessary requirements for the proposal content (e.g., specific documents, layouts) and adjust accordingly
  • Coordinate all major equipment delivery commitments and internal approvals
  • Develop and maintain an electronic library to archive all documents which are part of, or developed during, the commercial proposal process; system shall satisfy needs of the department and ISO requirements
  • Prepare for, and lead, the department efforts to participate in internal and external process audits
  • Provide periodic reporting on the current status of the projects to senior business leaders
  • Become a “power user” of the CRM system managing all customer bid information
  • Lead commercial process improvement initiatives including:
  • Automation of reporting (i.e., bi-weekly report) Equipment manufacturing slot plan coordination via CRM
  • Standardization of payment/cancellation curves by project configuration
  • Standardization of KOM/RCR/GOA presentation templates
  • Standardization of equipment delivery schedule information
  • Responsibility of the Comm Operations Initiatives Master list and closeout plan
  • Communicate with Mitsubishi Power Americas and MHI management to provide information on proposal activities, metrics, past submittals, and reports as requested
  • Support the development of product information for new product offerings and company initiatives
  • Envision, develop and communicate strategies, plans, and goals for the request for proposal response
  • Support and foster a culture of respect and continuous learning
  • Develop, measure, and take action on individual and proposal performance metrics
  • And perform such other duties as may be required from time to time by the company


Other Duties and Responsibilities

  • Achieve all objectives within Mitsubishi Power Americas commercial process compliance with unyielding integrity
  • Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources
  • Minimal overnight travel by land and/or air
  • Participate in team efforts to achieve departmental and company goals
  • Contribute to building a positive team spirit
  • Communicate effectively with all levels of employees
  • Protect company confidential information by not communicating, disclosing to, or using for benefit of third parties
  • Maintain the highest degree of honesty and integrity at all times


Knowledge, Skills, & Education NOWLEDGE, SKILLS & EDUCATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Education and/or Experience: Bachelor's degree in Engineering (preferred) or related field from four-year College or university; and at least five (5) years related experience and/or training; or equivalent combination of education and experience.  Engineering degree (preferred) and specific experiences in technical proposal preparation and document archiving are preferred
  • Language Skills: Effective written, oral, and interpersonal communication skills in English. Ability to read, analyze, and interpret general commercial documents, procedures, or regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
  • Reasoning Ability: Analytical skills. Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • Computer Skills: Proficient in Adobe Pro, Microsoft Office (Word, Excel, Outlook, PowerPoint), SharePoint and Microsoft Dynamics or equivalent CRM tool (Salesforce, etc.); knowledge of database software; project management software; graphics; technical diagrams; flow charts, technical reports, etc.  Adequate computer skills are required


Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit and talk or hear.  Frequently required to stand and walk.  Occasionally lift and/or move up to 10 pounds.  The noise level in the work environment is usually quiet.  Hearing and eye protection may be recommended and/or required in some areas.


Why Should You Apply?

  • Excellent Benefits (Medical, Dental, Vision & 401K Matching)
  • Excellent growth and advancement opportunities
  • Tuition reimbursement and on-the-job training
  • Paid vacation, sick time and holidays
  • Committed to quality product and services
  • Great working environment and culture
  • Employee Appreciation Programs and Events


Mitsubishi is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

Nearest Major Market: Orlando