Director, Business Excellence - New Generation Systems

Company Name:  Mitsubishi Power Americas, Inc.

Lake Mary, FL, US, 32746



Mitsubishi Power Americas, Inc. in Lake Mary, FL is looking for a Director, Business Excellence - New Generation Systems.  This position will be based at the Headquarters in Lake Mary, FL.


Mitsubishi Power Americas leads the industry in power generation and energy storage solutions. We design, manufacture, build, service, and optimize power systems worldwide. Our power generation solutions include natural gas, steam, and aero-derivative turbines; power trains and power islands; geothermal systems; PV solar project development; environmental controls; and services. Committed to environmental protection and carbon reduction, we are at the forefront of green hydrogen and battery energy storage systems. Our intelligent solutions use artificial intelligence to enable autonomous operation of power plants.


Our mission is to provide power generation and storage solutions to our customers, empowering them to affordably and reliably combat climate change and advance human prosperity.




  • Excellent Benefits (Medical, Dental, Vision & 401K Matching).
  • Excellent growth and advancement opportunities.
  • Tuition reimbursement and on-the-job training.
  • Paid vacation, sick time and holidays.
  • Committed to quality product and services.
  • Great working environment and culture.
  • Employee Appreciation Programs and Events.




Provides leadership and directs activities to support the analysis, oversight and implementation of all business process metrics and data record keeping, reporting directly to the SVP New Generation Systems. Lead efforts to conduct periodic review of NGS operations by establishing rhythm of assembling and reporting data on key performance indicators.  Continually seeks to identify and refine appropriate measures of NGS success in meeting business objectives and customer satisfaction.  Implement process improvements through application of a variety of analysis and improvement methods including Six Sigma and statistics.  Drive the organization in fostering a culture of continuous improvement.




  • Lead efforts to document and train business processes to drive clear divisions of responsibility and clear standard methodologies.
  • Drive “best practices” in all areas of responsibility.
  • Lead efforts in cross department coordination activities.
  • Lead efforts to identify, modify and implement information system tools/Business Improvement initiatives that enhance the quality and/or productivity of department processes.  In particular, seek ways to incorporate potential benefits of Windchill system, S&OP tools and SAP existing and future developments.  Prioritize initiatives by developing business plans and ROI’s for respective requests.
  • Lead and provide direction to business process engineers to accomplish the mission of continuous improvement of NGS processes and tools.
  • Monitor and report NGS business & quality metrics.
  • Champion and provide follow up to improvement events targeted towards increasing operational performance consistent with the business plan.
  • Communicate with various levels of the organization regarding strategy, plans, events, and results of improvement initiatives.
  • Implement and validate process improvement of established work processes throughout the organization
  • Recommend process improvements based on data analysis findings.
  • Lead process improvement initiatives as directed.
  • Establish metrics reporting package.
  • Develop and maintain a system to capture and store operational effectiveness data.
  • Analyze and report business relevant data.
  • Lead NGS department operational reviews, assisting department leaders with accurate and reliable data.
  • Perform other such duties as may be required.




  • Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources;
  • Support ISO 9001 compliance and initiatives;
  • Participate in proactive team efforts to achieve departmental and company goals;
  • Contribute to building a positive team spirit.
  • Communicate effectively with subordinates and management at all levels;
  • Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties;
  • Maintain the highest degree of honesty and integrity at all times;
  • Perform other such duties as may be required.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Education and/or Experience: Bachelor’s degree in Business Management, Project Management, or related field or at least ten (10) years related experience and/or training; or equivalent combination of education and experience.  Ideal candidate will have six sigma quality system and/or statistical analysis training.
  • Language Skills: Ability to read, analyze, and interpret general business periodicals, financial statements, technical procedures.  Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Mathematical Skills: Ability to calculate figures such as mean, standard deviation, proportions, percentages.  Ability to apply concepts of basic algebra and statistics.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  Ability to apply concepts of basic algebra and statistics.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Computer Skills: medium to advanced personal computer skills including electronic mail, word processing, spreadsheet, database, data manipulation, analysis software.




The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Regularly required to sit and talk or hear. Frequently required to stand and walk. Occasionally lift and/or move up to 10 pounds. The noise level in the work environment is usually quiet. Hearing protection may be recommended and/or required in some areas.


Mitsubishi is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law, are strongly encouraged to apply. 

Nearest Major Market: Orlando