Program Administrator

Company Name: Mitsubishi Power Americas, Inc.

Location:

Lake Mary, FL, US, 32746

Job Description:

Mitsubishi Power Americas, Inc. in Lake Mary, FL is seeking a Program Administrator.

SUMMARY

The Program Administrator will support the New Generation Systems (NGS) Business Excellence team in executing strategic process and quality improvement initiatives. This role is responsible for managing internal systems and tools, coordinating communications and reporting, and ensuring alignment across key initiatives. The Program Administrator will help foster a culture of continuous improvement and support NGS growth through People, Process, and Execution with Excellence.

ESSENTIAL DUTIES & RESPONSIBILITIES

Maintain and manage document repositories with version control and compliance standards
Update and maintain NGS SharePoint and Wiki pages with current and accessible content
Collaborate with the Quality Director to track and report Root Cause Analysis (RCA) activity
Compile and summarize Key Performance Indicators (KPIs) to support business decisions
Draft and distribute internal communications in collaboration with internal comms
Coordinate improvement opportunity intake, tracking, and reporting
Facilitate status meetings and ensure follow-up on action items
Provide ad-hoc administrative support for special projects and cross-functional initiatives

OTHER DUTIES & RESPONSIBILITIES

Comply with all safety policies and procedures, reporting any unsafe activities
Participate in team efforts to achieve department and company goals
Contribute to building a positive team spirit
Communicate effectively with all levels of the organization
Protect confidential information and maintain high integrity
Perform other duties as required

KNOWLEDGE, SKILLS & EDUCATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
Bachelor’s degree in Business Administration, Integrated Business, Industrial Engineering, Computer Science, or related field
Minimum of 3 years of experience in a similar program administration, project coordination, or operations support role

Required Skills:

Strong planning and organizational skills with attention to detail
Ability to manage multiple priorities in a fast-paced environment
Excellent written and verbal communication skills
Analytical and conceptual thinker with problem-solving ability
Proficiency with Microsoft Office Suite, SharePoint, and Power BI
Relationship builder with strong interpersonal skills

Preferred Experience:

Continuous improvement or Root Cause Analysis
Internal communications and KPI reporting

PHYSICAL DEMANDS & WORK ENVIRONMENT

Regularly required to sit and talk or hear. Frequently required to stand and walk. Occasionally lift and/or move up to 10 pounds. The work environment is typically quiet. Must be able to conduct business in a professional manner and maintain respectful communication at all times.
Travel up to 10% may be required.

WHY YOU SHOULD APPLY

Competitive compensation and 401(k) matching
Medical, dental, and vision benefits
Paid time off and holidays
Tuition reimbursement and professional development opportunities
Collaborative, customer-focused work culture

EEO STATEMENT

Mitsubishi Power Americas, Inc. is an Equal Employment Opportunity (EEO) employer committed to workforce diversity. We provide equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristic.

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