Quality Improvement Coordinator

Mitsubishi Power Americas, Inc. in Lake Mary, Florida is seeking a Quality Improvement Coordinator.

SUMMARY

The Quality Improvement Coordinator plays a key role in supporting and implementing quality assurance initiatives across engineering, manufacturing, and service operations. This position ensures compliance with internal standards and external regulations, supports root cause analysis, drives corrective actions, and assists in continuous improvement projects that enhance product quality and customer satisfaction.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Support implementation of quality improvement initiatives across departments.

• Assist in performing root cause analysis and corrective/preventive action (CAPA).

• Review non-conformance reports and identify trends or systemic issues.

• Maintain quality documentation in accordance with ISO 9001 standards.

• Track and report key performance indicators (KPIs) for quality and continuous improvement.

• Support internal audits and coordinate corrective actions from audit findings.

• Collaborate with engineering and operations teams to ensure quality plans are executed effectively.

• Facilitate training and communication related to quality systems and procedures.

• Contribute to Lean or Six Sigma initiatives as assigned.

OTHER DUTIES AND RESPONSIBILITIES

• Follow all safety procedures and maintain a safe work environment.

• Ensure timely documentation of all quality-related issues and reports.

• Communicate clearly with internal stakeholders and management.

• Support cross-functional initiatives that impact quality or compliance.

• Perform other duties as assigned.

KNOWLEDGE, SKILLS & EDUCATION

To perform this role successfully, candidates must meet the following requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:
Bachelor’s degree in engineering, quality management, or related technical field preferred. Equivalent combination of education and experience considered.
Minimum 2–3 years of experience in a manufacturing, engineering, or quality role.

Technical & Interpersonal Skills:

• Understanding of ISO 9001 and quality system requirements

• Knowledge of root cause analysis tools (e.g., 5 Whys, Fishbone)

• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies

• Excellent written and verbal communication skills

• Strong attention to detail and ability to prioritize tasks

• Comfortable working in cross-functional teams and independently

Computer Skills:

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

• Experience with quality management software (e.g., QMS platforms, SAP, etc.) preferred

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Regularly required to sit, stand, walk, and use hands to operate office equipment

• Occasional exposure to manufacturing or warehouse environments

• May require wearing PPE in designated areas

• Ability to lift and move up to 25 pounds occasionally

WHY SHOULD YOU APPLY?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching)

• Career growth and advancement opportunities

• Tuition reimbursement and professional development support

• Paid vacation, sick time, and holidays

• A culture committed to quality, safety, and innovation

• Employee recognition programs and events

Mitsubishi Power Americas, Inc. is an Equal Employment Opportunity (EEO) employer committed to workforce diversity. We provide equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

LI-Hybrid