SUMMARY

The Business Excellence Associate will provide analysis, oversight, and support the development, and implementation of process improvements across PGS. Process improvements key tasks include- completing gap analysis using various CI/6Sigma tools, generating SOPs, identifying KPIs and building dashboards to present these, communicating with key stakeholders, facilitating meetings, and others.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supports the documentation of business processes, including flow charts, Standard Operating Procedures and Working Instructions. 
• Identify opportunities for improvement and propose solutions. 
• Lead efforts to identify, modify and implement information system tools that enhance the quality and/or productivity of PGS Service Operations processes. 
• Support the monitoring and reporting PGS business results & quality metrics. 
• Recommend process improvements based on data analysis findings. 
• Lead process improvement initiatives as directed. 
• Support manager and other data users on identifying and establishing metrics reporting package. 
• Develop strategies to user current and new systems to capture and store operational effectiveness data. 
• Analyze and report business relevant data. 
• Perform other such duties as may be required. 

OTHER DUTIES AND RESPONSIBILITIES

• Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
• Participate in proactive team efforts to achieve departmental and company goals.
• Contribute to building a positive team spirit.
• Communicate effectively with subordinates and management at all levels.
• Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.
• Comply with all company policies and procedures.
• Maintain the highest degree of honesty and integrity at all times.

KNOWLEDGE, SKILLS & EDUCATION      

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Junior or Senior completing an Industrial Engineering bachelor’s degree preferred, open to other degrees based on experience/background of applicant.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, financial statements, technical procedures. Ability to write reports, business correspondence, and procedure manuals. 
• Mathematical Skills: Ability to perform necessary calculations to satisfy job requirements.
• Reasoning Ability: Ability to solve under supervision practical problems and deal with concrete variables in situations where data exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
• Computer Skills: medium to advanced personal computer skills including electronic mail, word processing, spreadsheet, database, data manipulation, analysis software. 

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, bend, talk and hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  The employee is occasionally exposed to toxic or caustic chemicals. The employee’s working environment maybe loud.  The employee may be required to adhere to MPSA and customer safety procedures including but not limited to, the use of personal protection equipment (hardhat, safety glasses, goggles, hearing and fall protection).

Mitsubishi Power Americas Inc. supports 365/24/7 service operations for internal and external customers with a mission of providing reliable and excellent customer service as needed, all team members are subject to contribute to this mission.