Long Term Service Manager LATAM

Company Overview

At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to - making net zero a reality.

Role Overview

The Long-Term Service Manager is responsible for managing the overall technical planning, execution and maintenance in accordance with Long Term Service Agreements (LTSA) in Latin America (LATAM). The Long-Term Service Manager leads teams in ensuring the execution of inspections, upgrades, maintenance, and planned outages while lowering costs and remaining under budget. The Long-Term Service Manager will consult with clients and provide the best recommendations specific to safety, quality, reliability and integrity of products and services.

Key Responsibilities

• Responsible for the technical planning and execution of assigned Long Term Service agreement projects in LATAM.
• Manage Mitsubishi Power technical resource management to ensure appropriate support levels around LTSA workload and demand.
• Collaborate with Supply Chain teams on contracts specific to local and international suppliers for products needed to execute on inspections.
• Lead the coordination of consumable, contingency and planned parts to support outages at client plant locations in LATAM.
• Direct and guide teams on the execution of LTSA planned/unplanned events.
• Act as subject matter expert on project budget, costs, deliverables for all LATAM assigned projects. 
• Conduct post outage reviews to identify best practices and opportunities for improvement to internal and external stakeholders.
• Deep understanding of US and international immigration policies and procedures.
• Project Manage contractual responsibilities specific to open, inspections, repair and close activities. 

Requirements

• Bachelor’s degree in Electrical, Mechanical Engineering, or relevant four-year degree from an accredited university is required.
• ***Must be Bilingual (Spanish/English) and must currently live and reside in the U.S.***
• 7+ years of Service/Program management leadership experience specific to Power Generation or Utilities industries in LATAM.
• Field Service experience supporting power plants in LATAM specific to gas turbine engineering, configuration, manufacturing, boundary conditions, temperatures, and materials.
• Hands on expertise with Gas/Steam turbines and generators.
• Lead resource management activities required to execute inspections, scheduled/unscheduled maintenance based on Division of Responsibility (DOR).
• Designate service teams in areas including: EHS (Environmental Health Services), quality, costs, scheduling, resource management.
• Provide KPIs on overall performance, budget, quality, and deliverable timelines on LATAM projects
• Manage and oversee the team responsible for completing necessary immigration documents and ensure employees are cleared for travel to support project outages.
• Deep expertise on quality assurance and continuous improvement standards around ISO 9001.
• Ability to travel up to 40%

Why Should You Apply?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event.

Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.