Organizational Excellence Coordinator

SUMMARY

The Organizational Excellence Coordinator is responsible for supporting the Organizational Excellence team in all activities related to people development programs including new hire sessions, leadership training, internship program, and development and other training initiatives for Power Generation Services (PGS) team members. 
 

ESSENTIAL DUTIES & RESPONSIBILITIES

Coordinate

• Coordinate logistics for training sessions, workshops, and meetings, including scheduling, room setup, and equipment preparation. 
• Reserve and coordinate details for offsite training spaces. 
• Maintain training records in Varikko LMS with careful attention to detailed accuracy. 
• Update Organizational Excellence team SharePoint pages to maintain resource accuracy.

Design

• Create and update training materials, such as participant guides, job aids, and multimedia resources. 
• Design visuals and presentations to support team explanations of programs and initiatives. 

Communicate

• Manage high-volume correspondence (emails, chat, phone) across all levels of the organization with the highest degree of integrity, accuracy, timeliness, and empathy.
• Protect confidential and private employee information by not communicating or disclosing it.

Develop

• Design and deliver engaging training programs using a variety of instructional techniques, including classroom instruction, e-learning modules, and multimedia presentations.
• Conduct evaluations to assess the effectiveness of training programs and make recommendations for improvement.
• Stay up-to-date with industry trends and best practices in learning and development.

OTHER DUTIES AND RESPONSIBILITIES

• Personnel will report to the Orlando Service Center when not traveling to support offsite initiatives.
• Able to work collaboratively with teammates. At times, able to work productively with minimal supervision.
• Participate in proactive team efforts to achieve departmental and company goals.
• Contribute to building a positive team spirit and ONE TEAM culture.
• Communicate effectively with team members and management at all levels.
• Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.
• Maintain the highest degree of honesty and integrity at all times.
• Perform other such duties as may be required.

KNOWLEDGE, SKILLS & EDUCATION

• • • Education and/or Experience: Bachelor's degree (BS) from four-year college or university; or at least two (2) years related experience and/or training; or equivalent combination of education and experience.  Preferable experience in learning and development, human resources, or hospitality.
    • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
    • Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
    • Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
    • Computer Skills: Strong knowledge of database software; training software; project management software; spreadsheet software and word processing software.  Advanced knowledge of Office 365 (Word, Excel, PowerPoint, SharePoint, PowerBi, Visio and Project) is a plus.

PHYSICAL DEMANDS & WORK ENVIRONMENT

Must be able to travel to training locations in Orlando to set-up training room and supplies (5% of time). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.