Shop Support Service Engineer

Company Overview

At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to - making net zero a reality.

Role Overview

Provide engineering support for Mitsubishi Power gas turbine repair and manufacturing activities for OEM and selected non-OEM gas turbines. Serve as an advanced engineering resource leading manufacturing qualification efforts, process improvements, cost reductions, design enhancements, and technical evaluations. Make sound recommendations that support safety, reliability, product integrity, and customer satisfaction while exercising leadership with internal teams, customers, and suppliers. 

Key Responsibilities

• Lead technical development programs for gas turbine components, including manufacturing qualification of new products and component upgrades.
• Drive resolution of manufacturing, repair, and field service issues using root cause analysis and corrective actions.
• Evaluate non-conforming products and provide technically justified dispositions that balance reliability, performance, and business needs.
• Support business units by delivering technical clarifications, design changes, configuration definitions, and process improvements.
• Identify and evaluate design changes that reduce cost, improve quality, and shorten lead times.
• Develop and maintain repair criteria standards, engineering documentation, and configuration control processes.
• Ensure engineering deliverables meet Mitsubishi Power and customer requirements.
• Support ISO 9001 compliance, safety initiatives, audits, and continuous improvement efforts.
• Communicate effectively with customers, suppliers, management, and cross-functional teams.
• Participate in occasional travel and provide support outside normal business hours when required.

Requirements

• Bachelor’s degree in Mechanical Engineering, Aerospace Engineering, or a related field with turbomachinery coursework.
• Preferred minimum of six years of directly related engineering experience; advanced degrees may be considered toward experience requirements.
• Knowledge of industrial gas turbine configurations, materials, manufacturing processes, welding, machining, and repair techniques.
• Experience supporting supplier development, customer relations, and technical problem resolution.
• Ability to read, interpret, and prepare technical reports, journals, correspondence, and customer-facing documentation.
• Strong analytical and mathematical skills with the ability to make sound engineering judgments.
• Advanced proficiency with engineering and business software tools, including Microsoft Office and relevant engineering applications.
• Ability to work in industrial environments, including lifting up to 50 pounds occasionally and following all required safety procedures.
• US Citizenship required to fulfill job responsibilities.

Why Should You Apply?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event.

Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.