Project Manager - Shop Services
US
PROJECT MANAGER - SHOP SERVICES
Summary
The Shop Services Project Manager, manages storage, inspections and repairs projects from inquiry phase through execution and closing phase. Project manager responsibilities include the coordination and completion of projects on time within budget and within scope. The Project Manager collaborate to develops quotations, creates production work scopes, processes & coordinates material ordering and subcontract requirements for OEM and OOEM equipment. The nature of this position is a continuous process of developing a systematic way of planning, implementing, managing, and analyzing storage and repair orders. Communication with customers, both internal & external, is paramount.
Role and Responsibilities
- Foster an environment of team work, compliance and continual improvement.
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist to obtain the required data to properly support preparation of storage and repair quotations, including required scope, cost, pricing, lead-times, available resources, etc.
- Ensure that once quotation becomes an order, the job is implemented properly. This includes coordinating internal kick of meeting with cross functional team, verify that correct parts are order, verify that work scope is writing accurate and in detail, and making sure all other required resources are available throughout the job duration.
- Work with engineering to analyze inspection reports in order to understand and confirm that correct repairs actions are taken. This should lead to orders that enable us to reach established profit goals and create customer satisfaction.
- Manage changes to the project scope, project schedule and project costs using appropriate verification processes
- Maintain communications on all orders, including formal written communications, schedule and direct customer meetings. Hold review meetings with shop personnel with regards to order status, and maintain communication with sales and management teams.
- Create and maintain comprehensive project documentation. Order maintenance, maintaining job folders, closing out jobs, processing and issue final reports to customers
- Manage and communicate project billing, revenues, cost and forecasts as required by the business.
- Adhere to the company objectives, i.e. Safety, Quality, Environment and Information Security.
- Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
- Help to promote future business opportunities through customer satisfaction with all phases of their experience with MCO-I.
Requirements
- A minimum of two (2) years of experience in turbomachinery repair and storage techniques and processes, as well as experience in a repair shop environment.
- Experience in managing a multi-disciplined team: Engineering, Quality, procurement, manufacturing, logistics, accounting, etc.
- Demonstrated ability to handle multiple priorities and stakeholders
- Experience in customer relations and sales.
- Effective communication skills, both verbal and written. Strong computer skills with the ability to multi-task in several databases.
- Solid organizational and time management skills including attention to detail and multitasking skills are essential.
- Self-motivated with the ability to handle difficult situations and demanding deadlines.
- Basic understanding of mechanical work planning and scheduling software (ie. Primavera, MS Project, etc.) with previous experience working within the software and its application on the job
- A willingness to learn and to teach others.
- Perform detailed schedule reviews with key execution groups to identify potential Project risks and efficiencies
Preferred Skills
- Leadership to manage a project team
- SAP ERP system knowledge
Physical Demands
- Ability to sit and work in front of a computer for majority of the day
- Minor lifting of file and/or boxes <15 lbs
Work Environment
- Office and manufacturing shop environment
