Technical Support Engineer Air Conditioning

Job Title:                       Technical Support Engineer, Air Conditioning

Division:                       Technical

Reporting to:                 General Manager & Manager

Position:                       Full-time

•Survey the market information for new products

-Visit exhibitions to investigate new products / market information and report

-Attend relevant seminars / meetings of products/sales support software

•Support new product development for European market

-Support European design development with MTH and sales team

•Promote MHI new refrigeration products

-Introduction of new products highlighting the features and the benefits

   -Create presentations and enlighten the features and the benefits for customers / distributors

Develop & plan actions for existing and new MHIAE sales support software. (No software programming background needed).

             - Benchmark competitors' products/ sales support software and make comparison

- Plan, Create sales tools specification.

- Collaborate with a software company to develops, troubleshoots and debugs sales support tools  

   Software Programs for software enhancements and new products.

Qualification:

Degree in Engineering or equivalent

Experience, knowledge and skills:

•Technical experience in refrigeration and/or air conditioning manufactures/distributors

•Experience / knowledge of sales support tools for air conditioner

•Knowledge in refrigeration cycle; VRF system; heat pump, commercial refrigeration system;

    building management system; EU regulations / directives related to air conditioning / heat pump

    / refrigeration

•Strong interpersonal and communications skills

        -Fluent written and verbal communication skills in the English language

        -other European language(s) (French, German) desired but not essential

        -Multi-tasking

        -Prioritizing tasks

        -Strong problem solving skills

•Understanding of customer requirements

•Advance knowledge in Microsoft (Windows, Word, Excel, PowerPoint)

        -Prepare and make presentation

        -Analyse operation data of the products

Location:

• Stockley Park, Uxbridge.

Working Hours: 

Monday to Friday – 9am – 5pm (35 hours per week, 1 hour lunch break)