Director of Operational Performance & Industrial Engineering

MHI RJ Aviation Group (MHIRJ) is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry.

We’re hiring a Director, Operational Performance & Industrial Engineering to help drive our continued success! 

Purpose of the role

The Director, Operational Performance & Industrial Engineering plays a pivotal role in driving operational excellence and business transformation across MHIRJ’s Service Centers. You will lead strategic initiatives that enhance efficiency, quality, safety, and turnaround performance — directly impacting profitability and customer satisfaction.

This role is ideal for a data-driven, hands-on leader with a proven track record in operational improvement, industrial engineering, and change management within complex, high-stakes environments. You’ll partner closely with senior leadership to translate data into action, elevate performance culture, and embed sustainable, measurable improvements.

Here are the daily responsibilities of a Director, Operational Performance & Industrial Engineering:

• Lead the design, implementation, and tracking of performance KPIs focused on efficiency, quality, safety, and turnaround time.
• Analyze production data to uncover trends, bottlenecks, and improvement opportunities.
• Partner with operations and site leadership to optimize workflow, capacity planning, and resource utilization.
• Champion lean, Six Sigma, and Theory of Constraints methodologies to streamline processes and reduce waste.
• Drive initiatives that improve on-time delivery, reduce rework, and elevate customer satisfaction.
• Develop and maintain standard work procedures, labor standards, and capacity models for maintenance operations.
• Lead continuous improvement and performance optimization projects across multi-site operations.
• Support capital investment decisions through ROI and performance impact analyses.
• Build and lead a high-performing team dedicated to operational performance and industrial engineering.
• Foster a culture of accountability, collaboration, and continuous improvement across all levels of the organization.

Here is what is required to succeed:

• Bachelor’s degree in industrial engineering, Operations Management, Aviation Maintenance, or a related discipline.
• 10+ years of progressive experience in operations, industrial engineering, or performance management — ideally within aviation MRO or a complex environment.
• Demonstrated success implementing lean, Six Sigma, and continuous improvement methodologies.
• Proven ability to analyze data, identify root causes, and convert insights into sustainable operational improvements.
• Strong leadership, communication, and collaboration skills with experience managing cross-functional teams.
• High comfort level working in dynamic, fast-paced environments with evolving priorities.
• Knowledge of FAA Part 145 or other regulated operational frameworks (a strong asset).
• Strategic mindset with a hands-on approach and strong bias for action.

Why join us?

At MHIRJ, we recognize and value your contributions to our One Unified Team.  We live by our values and embody our behaviors which drive our success.  Take flight with a team that shares your passion and supports your journey. If your experience aligns with the qualifications for this role, we encourage you to apply – we’d like to hear from you!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

• Comprehensive medical, dental, vision and prescription coverage
• Flexible Spending and Health Savings Accounts
• Company paid life insurance and short-term disability
• Annual wellness incentives up to $750
• Employee assistance program
• 401K with 7% company match
• Annual bonus plan
• Paid vacation, sick time, and holidays