Operations Supervisor

MHI RJ Aviation Group (MHIRJ) is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry.

We’re hiring an Operations Supervisor to help drive our continued success! 

Purpose of the role

MHIRJ’s network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S. The Operations Supervisor is responsible for the daily and overall operations of the aircraft maintenance department to include safety, schedules, personnel and quality. Additionally, they will supervise the performance of maintenance ensuring work is performed in accordance with Repair Station / Quality Manual / Site Operating Procedures and FARs.

Here are the daily responsibilities of an Operations Supervisor:

• Supervising assigned aircraft maintenance employees.
• Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing.
• Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location.
• Ensure regular established safety/security audits are conducted and discrepancies are addressed.
• Oversee and manage the resources to maximize productivity and minimize DOI.
• Submit requests as required for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.
• May be required to act on behalf of Customer Project Manager during absence.
• May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service.
• Administer team related policies & procedures.
• Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc.
• Perform supervisory responsibilities for assigned employees and area(s) for but not limited to:
• Time keeping; ensure employee hours are accurate and track attendance.
• Approve timecards, employee leave and vacation requests.
• Performance management program and 30/60/90-day reviews
• Opportunity for professional development and training
• Personnel decisions around hiring, disciplinary issues, salary adjustments
• Facilitate DMM meetings with all departments & shops.
• Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.
• Identify and communicate best practices & champion continuous improvement initiatives

Here is what is required to succeed:

• Minimum of 3 years’ experience performing aircraft heavy/line maintenance.
• Minimum of 2 years leadership / supervisory / lead experience – preferably within aircraft maintenance.
• Possess an A&P license or otherwise appropriately certificated under FAR part 65.
• Working knowledge of applicable Federal Aviation Regulations, for example: part 91, 121, 135, and 145
• Working knowledge of aircraft maintenance inspection programs for jet aircraft
• Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace, safety and environmental aspects of aircraft maintenance operations.
• Customer service mindset and approach with communications (verbal & written) and when needing to defuse situations with internal and external customers.
• Demonstrated leadership and coaching skills; able to develop people / team.
• You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
• Intermediate PC computer skills: Word, Excel, PowerPoint, Outlook, and web-based applications used to manage the maintenance work.
• Associate or bachelor’s degree is preferred.
• Experience in project management is preferred.
• Working knowledge of ISO/OHSAS management system and resources is preferred.
• Enjoy working on commercial aircraft, growing professionally and being part of a team passionate about CRJs.
• Must be comfortable with shift work; we are a 24/7 operation with 12-hour shifts which include days, nights, and weekends.  

Work Environment:

• We put safety first and take pride in creating workspaces that invite collaboration and innovation.
• Our Service Centers are world-class, and our technicians work in climate-controlled hangars that are clean, comfortable, and promote safety.
• Position requires full-time presence at our Tucson, AZ facility with on-site collaboration essential to role success.
• Relocation assistance is available.

Why join us?

At MHIRJ, we recognize and value your contributions to our One Unified Team.  We live by our values and embody our behaviors which drive our success.  Take flight with a team that shares your passion and supports your journey. If your experience aligns with the qualifications for this role, we encourage you to apply – we’d like to hear from you!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

• Comprehensive medical, dental, vision and prescription coverage
• Flexible Spending and Health Savings Accounts
• Company paid life insurance and short-term disability
• Annual wellness incentives up to $750
• Employee assistance program
• 401K with 6% company match
• Annual bonus plan
• Paid vacation, sick time, and holidays

We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. 

We do not currently provide sponsorship to work in the United States. All applicants for U.S. jobs must be a United States citizen or be authorized to work in the United States.