Technical Support Engineer Air Conditioning

Company Name:  Mitsubishi Heavy Industries Air Conditioning Europe

Uxbridge, ENG, GB, UB11 1ET

Job Description: 

Job Title:                       Technical Support Engineer, Air Conditioning

Division:                       Technical

Reporting to:                 General Manager & Manager

Position:                       Full-time



Survey the market information for new products

-Visit exhibitions to investigate new products / market information and report

-Attend relevant seminars / meetings of products/sales support software

Support new product development for European market

-Support European design development with MTH and sales team

Promote MHI new refrigeration products

-Introduction of new products highlighting the features and the benefits

   -Create presentations and enlighten the features and the benefits for customers / distributors


Develop & plan actions for existing and new MHIAE sales support software. (No software programming background needed).

             - Benchmark competitors' products/ sales support software and make comparison

- Plan, Create sales tools specification.

- Collaborate with a software company to develops, troubleshoots and debugs sales support tools  

   Software Programs for software enhancements and new products.




Degree in Engineering or equivalent



Experience, knowledge and skills:


Technical experience in refrigeration and/or air conditioning manufactures/distributors


Experience / knowledge of sales support tools for air conditioner


Knowledge in refrigeration cycle; VRF system; heat pump, commercial refrigeration system;

    building management system; EU regulations / directives related to air conditioning / heat pump

    / refrigeration


Strong interpersonal and communications skills

        -Fluent written and verbal communication skills in the English language

        -other European language(s) (French, German) desired but not essential


        -Prioritizing tasks

        -Strong problem solving skills


Understanding of customer requirements


Advance knowledge in Microsoft (Windows, Word, Excel, PowerPoint)

        -Prepare and make presentation

        -Analyse operation data of the products



  • Stockley Park, Uxbridge.


Working Hours: 

Monday to Friday – 9am – 5pm (35 hours per week, 1 hour lunch break)