Warehouse Operations Director

Company Name:  MHI RJ Aviation ULC


Job Description: 

What you’ll be doing…at the core

The Warehouse Operations Director will have complete responsibilities to ensure that MHIRJ new Parts Distribution warehouse meets expectations related to timely execution, quality control, costly execution, continuous improvements and finally customer satisfaction.


MHIRJ has invested in a state-of-the-art warehouse distribution center and elected to develop its operations on the latest ERP platform offered by SAP.  The mandate for the Operations Director will be in the first place to lead a multidisciplinary team to ensure that the transition and relocation of the warehouse currently in Illinois to Texas is properly executed in Haltom City


Responsibilities will include:  


  • Lead the implementation of a new contract agreement with the selected third-party vendor responsible for warehousing operations.
  • Manage, control and deliver the roll-out of the newly adopted S/4 HANA EWM module for the new warehouse.
  • Oversee all operational activities lead by the 3PL related to the ramp-up activities for the new warehouse and own all KPIs:  receiving, inventory management, shipping and kitting processes (activities will be performed by the third-party vendor)
  • Ensure that the multidisciplinary team initiate, coordinate and enforce optimal operational policies and procedures during the transition and the third-party vendor’s learning curve
  • Be the MHIRJ on-site leader that ensures a clear alignment between the selected third-party vendor and headquarters (located near Montreal, Canada)
  • Ensure proper implementation of processes to ensure an adequate ramp-up of operations


Once the transition and relocation is complete (targeted for Fall 2024), the Warehouse Operations Director will be responsible for:


  • Commit to company’s financial success and customer satisfaction by ensuring flawless and timely distribution activities for parts operations
  • Integrate all operational aspects related to third-party vendor, distribution, vendor and customer facing teams
  • Ensure third-party vendor’s conformance to company’s KPIs and performance gaps, including overall governance as well as the implementation of action and/or improvement plans. Owns all recovery actions as required.
  • Support the customs and transportation teams with on-site activities and warehouse-related supplier discussions
  • Integrates SAP gap assessment as needed and take the necessary actions to correct discrepancies and address them with the corporate IT team.
  • Leads the on-site supervisory functions that have for responsibilities to:  ensure attendance, productivity and priority management for employees on site



Ready to take this to the next level? Let’s review the MHI RJ checklist requirements…

  • Minimum of 10 years of experience in a warehouse supervisor/management role
  • University degree in logistics management, supply chain management, operations management, industrial engineering – OR equivalent work experience is required
  • Experience with Warehouse Management Systems is essential; experience with SAP is a plus
  • Master all concepts of supply chain within a distribution network
  • Proven experience in a distribution warehouse in “start-up mode” is a plus
  • Experience in the aftermarket aerospace industry is a plus
  • Candidate must demonstrate: a drive for results, excellent problem-solving abilities, root cause analytics, business acumen, proven influencing skills and strategic agility
  • A team leader with a strong sense of initiative, responsibility, and excellent judgment
  • Ability to multitask, manage several concurrent projects and meet deadlines and budgets
  • Excellent communication and interpersonal skills
  • Comfortable to conduct a business unit with limited direct supervision from headquarters
  • Comfortable using MS Windows applications (MS Excel, Word and Power Point) 
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Fluent in English - reading, writing, speaking



Join us…here’s the why

You obviously have a passion for supply chain / warehouse operations and want to make valuable contributions with top leaders & customers in the aviation industry – so you’ve landed at the right place! At MHI RJ we value your contribution to our team, provide robust benefits for you & your family, and offer career growth. To that end, here’s a glimpse of our leading benefits package:


Benefits for Employees:


Life Insurance

401k with Aggressive Company Match

Paid Vacation, Holidays, Floating Holidays and Sick Days

Medical, Dental, Vision, & Prescription Coverage

Employee Assistance Program

Competitive Salary

Health & Wellness Program

Work/Life Balance

Identity Protection Coverage

Annual Bonus Plan

Wellness Incentives up to $1,000

Short & Long Term Disability



Who we are…on the surface

In 2020, Mitsubishi Heavy Industries (MHI) acquired the CRJ Series Aircraft Program, which marked the opening chapter of Mitsubishi Heavy Industries Regional Jets’ (MHI RJ) story.  Built on the solid foundations already in place, and with the strong support of the MHI group of companies – the MHI RJ team is committed to serving the regional aviation market and becoming a platform for growth in the industry. Company headquarters are in Boisbrand, Canada.



What we do…in a nutshell

We partner with regional airlines (our customers) to provide safe and reliable aircraft services, which in turn allow our customers to connect people to their destinations. MHI RJ provides comprehensive operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing, and sales activities for the global regional aircraft industry. MHI RJ’s network of service centers, aircraft parts depots, and support offices are positioned in important aviation hubs in the U.S., Canada, and Germany. Exciting, isn’t it?





All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by federal, national, or local laws.



We thank you for the interest in a career at MHI RJ and look forward to having you join our community! We know you’re excited – so after you submit an application, please monitor your email for future communications from us and be sure to answer your phone when an unknown number appears (or check your voicemail). We look forward to connecting with you!